Contact us
The fastest way to reach us is email. We reply within a couple of business days.
Support
A request did not arrive, a result looks wrong, or something is not working the way the guides describe: email hello@pinglocate.com with a short description of what happened. The more detail you include, the faster we can help.
Feedback
Found something confusing, inaccurate, or worth improving? We read every message, even when we cannot reply to all of them.
Legal and data requests
To exercise a data right, report abuse, or ask a legal question, email the same address with “Legal” in the subject. We will respond as the law requires.
Before you write
Many common questions are answered on the FAQ page. If your question is about whether a location request works the way you expect, start there.